Student survey: banking apps and customer service in Switzerland (6 min)

Rorschach

New member
Hello everyone,

we are a student group at the Höhere Fachschule für Wirtschaft (KV Business School Zürich). For our practice thesis we are looking at how people in Switzerland use banking apps and how they experience customer service.

The survey is anonymous, takes about 6 minutes and is open to everyone aged 16+ living in Switzerland. It is available in English, German, French and Italian. The project is done with a Swiss bank as practice partner (stated on the survey page). We are not selling anything.


Baptiste kindly allowed us to post this once. Thank you very much for your help!
 
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